Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
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Learn more about us: https://dhip.dukehealth.org/about-us
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JOB LOCATION:
Duke Children’s Creekston – 4709 Page Road
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$7,500 Commitment Bonus Eligible | Paid out in 2 equal installments over 12 months in 6-month increments (6 months and 12 months).
**Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the Commitment bonus.**
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JOB SUMMARY:
We are seeking a Medical Assistant, Certified in our Duke Children’s Creekstone located in Durham, NC to be an integral member of the healthcare team and provide direct and indirect care to patients.
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JOB DUTIES AND RESPONSIBILITIES:
- Answer telephones and greet patients
- Schedule and reschedule appointments
- Update and file patient medical records
- Fill out school/ FMLA forms
- Handle correspondence
- Assist with hospital admissions
- Arrange for laboratory services
- Handle charge capture for billing purposes
- Perform other administrative duties as directed
- Clinic Duties may include but not limited to the following: Assist medical and nursing staff in a variety of tasks including:
- Taking medical histories and recording vital signs
- Assist with obtaining prior authorizations
- Assist patients with form completion.
- Explaining treatment procedures to patients utilizing predetermined protocols
- Preparing patients for examinations and procedures
- Assisting the physician during the examination and procedures
- Collect and prepare laboratory specimens
- Perform basic laboratory tests on the premises. Dispose of contaminated supplies
- Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
- Prepare and administer medications as directed by a physician and document in patient care record.
- Tee up and forward prescription refills as directed. Telephone prescriptions to a pharmacy.
- Perform finger/heel sticks.
- Prepare patients for x-rays, tests and procedures.
- Change sterile and non-sterile dressings.
- Perform other clinical functions as delegated and supervised by the nurse or physician.
- Perform patient intake including: obtaining vital signs (including manual blood pressures), administering survey tools, data collection, education screens, assisting patients with ambulation/toileting, reviewing patient medications, assisting patients with preparing questions for provider visit.
- Completing procedural tasks including:Â administering vaccinations and medications according to protocols and provider orders, A1C, specimen collection and correct labeling, assisting with clinic-performed procedures (including skin testing, Nexplanon insertions/removals, EKGs, place holter monitors), reviewing pre-printed material with patient/family, bill for nursing procedures.
- Monitor and initiate corrective action to maintain the environment of care, including equipment and material resources.Â
- Documentation in electronic health record. Performing administrative tasks as mentioned above.
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JOB ELIGIBILITY REQUIREMENTS:
- Graduation from accredited Medical Assistant program strongly preferred.
- High school or GED graduation required.
- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
- BLS required.Â
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JOB HOURS:
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
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Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
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Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
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This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
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