Operations Coordinator

We are currently looking for a Operations Coordinator to join our Quickflange Business unit based at our Bridge of Don HQ. This position is a fixed term contract for 12 months.

Main Purpose Of The Role:

To work within the operations team to deliver operational support to the Quickflange business unit. Primarily focusing on supporting client requirements, provision of job packs, equipment coordination and tracking.

Main Tasks:

Providing operational support in the compilation of quotations and tenders.

Liaise with Operations Manager to ensure all Quickflange related activities in the workshop are carried out to company standards and all equipment is mobilised on time.

Responsibility for Quickflange Technicians working on site or at the clients site for specific client split allocation.

Preparation of work packs, including implementation procedures, plans, engineering drawings, equipment lists, materials as required. Ensure that job briefings are carried out.

Develop, approve and update, job tracker, asset tracker, daily sales and master project planner to reflect resource allocation in line with various project requirements.

Liaise with Technical team as and when required as per project requirements.

As and when required, compilation and issuing of final reports to the client.

Liaise with onsite technicians ensuring that work is progressing as per plan and support with all technical queries.

Ensure that the correct competencies of technicians are requested in accordance with job / project requirements.

Manage scope variations ensuring that these are presented to the client in a timely manner and subsequently approved.

• Monitoring and controlling of relevant project costs ensuring profit on projects are maximised.
• Ensure that invoices raised are submitted to the client in a timely manner.
• Support Sales personnel with client management, expectations, and growth.
• Maintaining and improving the appropriate technical / operational procedures and work instructions
• Organise and liaise with third party inspection of equipment.
• Coordination of and arranging the returning of equipment, including shipping documentation, commercial invoices and ensuring equipment is correctly maintained post mobilisation.
• Ensure Company owned hire equipment is maintained and tested pre and post use (Tooling, testers and Ancillaries)
• Complete delivery paperwork within SAP - prepare hire equipment lists for each project/scope and ensure that correct equipment is selected for dispatch and accurate project documentation is issued to the client.
• Assist with the growth of ICR, supporting opportunities to the business and actively contributing to development and management meetings.

Raising purchase requisitions in line with project requirements

Handling of all QF training enquires, including coordination of equipment & manpower to complete training.

Providing Project Coordination support across other ICR business units as required

Ensure all company processes and procedures in accordance with BMS are adhered to.

To present a highly professional articulate and consistent management approach to the running of the business that is supportive to the ideals and expectations of company employees and Directors.

Key Responsibilities:

Deliver all projects/scopes to the satisfaction of the client.

Optimize project deliverables, schedule, and budgeting.

Manage the Quickflange trained Technicians through Solab to ensure the right skills are deployed to the client site, either on or offshore.

Support the Operations Manager to ensure the QF operations team have all the information they need to deliver the service to the client.

Compliance with all ICR HSEQ processes and standards.

Coordination of the rental equipment and sale flanges

To prepare and compile job packs

To create dispatch paperwork via SAP, for the dispatch equipment

Awareness of current stock levels and reorder points.

Mandatory Training Requirements:

Knowledge of SAP is preferable, but not essential.

Awareness of mechanical equipment and possibly hydraulic equipment an advantage

Strong organisational and planning skills

Problem resolution and process familiarisation

Analysis and decision-making skills

Excellent interpersonal skills

Strong ability to multi-task

Excellent administration skills, including report writing

Significant Microsoft knowledge and experience