Sales Manager Role Profile
Job Purpose: Lead, manage, and motivate the Parts Sales team to achieve and exceed sales targets. Develop strong customer relationships by providing expert knowledge and support.
Key Responsibilities:
Sales:
Achieve sales targets.Monitor performance and take corrective action.Communicate and distribute targets.Plan and implement promotional activities.Attend management meetings and report on sales.
Managing the Team:
Conduct performance reviews.Motivate the team with incentives.Recruit and induct new staff.Ensure business continuity during absences.
Customer:
Allocate customer sets to build relationships.Provide excellent customer service.Engage key customers regularly.Arrange customer visits.Maintain a professional appearance and integrity.
Systems and Processes:
Ensure proper use of business systems.Comply with standards and guidelines.Maintain a clean work environment.Ensure accurate documentation.Manage customer credit and source additional parts.Other:
Attend management meetings and contribute to improvement plans.Utilize training courses to develop skills.
Key Competencies:
Customer ExperienceManaging SelfOperational EffectivenessManaging People
Experience and Knowledge:
Proven ability to manage and motivate a team.Previous management experience in car parts sales.Passion for customer service.Effective communication skills.High IT literacy.
Company Benefits:
Bonus SchemeCompany Van