- Building effective relationships with stakeholders and becoming a trusted advisor to positively influence approaches and behaviours in line with site/company standards and best practice, escalating any complex queries to the human resource manager, as necessary.
- Proactively working to build people management capability across the site management team to enable line managers and Supervisors to handle people issues confidently and autonomously.
- Acting as the first point of contact for all human resource queries, proactively managing the mailbox on a day-to-day basis.
- Managing Employee Relations cases end-to-end including investigation, disciplinary, grievance, capability, flexible working, absence and performance management, coaching line managers/supervisors and providing pragmatic advice throughout the process.
- Actively monitoring daily attendance, contacting unregistered absent employees, engaging with agencies, carrying out sickness absence reviews with managers, highlighting and escalating at relevant trigger points in accordance with the Company’s Attendance Policy.
- Escalating and supporting with complex Employee Relations cases.
- Chairing and promoting the Employee Forum.
- Producing weekly and monthly metrics, providing commentary and insight, and using them to inform and drive improvements across the business.
- Undertaking weekly/monthly/annual checks on absence triggers, probation reviews, length of service awards etc.
- Using the HR Systems efficiently to maintain accurate records.
- Demonstratable operational HR experience required.
- Experience working in human resource generalist role or above is essential, ideally in a manufacturing/operational environment.
- CIPD Qualified desirable.
- Strong IT skills in HRIS and Office packages (particularly Word, SharePoint, Excel).