Export Coordinator

Brightwork are pleased to be recruiting for an Export Coordinator on behalf of our client based in Aberdeen, on a full time, permanent basis.

As Export Co-Ordinator you will be an integral part of the Export team. supporting with co-ordination of shipments from start to finish, including quotation and ensuring that clients receive excellent customer service care throughout all aspects of their enquiry.

Working with this client, duties will include but are not limited to:

• Assisting with the onboarding of new clients, in addition to those already handled by team, ensuring smooth transition to the company's service
• Develop core client relationships to achieve set team goals
• Working closely with Sales team to maintain existing client relationships
• Attend regular client meetings
• Accurate and complete entry of consignment and client information to the system
• Booking of shipments with carriers – Airlines, shipping lines and road transport companies
• Process all shipping documentation including, but not limited to – MAWB, HAWB, Bill of lading, CMR and Standard shipping note
• Process customs declarations through ASM software in accordance with instructions and HMRC compliance
• Maintain a thorough understanding of HM Revenue & Customs regulations
• Adhere to destination specific documentation requirements
• Ensure all monthly KPI's are met, and billing requirements are achieved in timely manner
• Provide competitive quotations to customers and overseas offices, ensuring intelligent buying is always sought.
• Resolving day to day issues with Clients and Vendors including issuing NCR's
• Full understanding of the company's Compliance Programme working closely with Export Manager & Regional Compliance Manger for latest edition of trade sanctions etc.
• Ensure Dangerous Goods procedures are followed within the department for successful export in accordance with the current regulations
• Providing advice to clients on all aspects of importing/exporting cargoes
• Follow client Standard Operating Procedures (SOP's)

Experience:

• Good organisational skills
• High level of accuracy in checking and processing information
• Ability to form good relationships, with clients, colleagues and vendors
• Experience in freight forwarding/logistics background
• Excellent customer service skills
• Experienced in handling Dangerous Goods
• Comprehensive understanding of Export Regimes and understanding of Customs Tariff
• Familiar with Lloyds Loading List, OAG Flight Guide and Croner's Export Guide
• Excellent Microsoft skills, in particular Excel
• Good oral and communication skills
• Good organisational skills and an ability to react to suit operational demands, must be able to organise time effectively and prioritise tasks to cope with fluctuating workloads
• High level of accuracy in checking and processing information
• Able to work on own initiative, and as part of a team
• Competent in the use of CDS

Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.