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Job Summary:
As an integral part of the management team, you will be accountable for the performance of assigned business operations. This role involves providing competent leadership to your team, optimising processes, and ensuring an integrated approach to operations to deliver best-in-class service to customers at all times. The role requires both a strategic and hands-on approach, including direct customer interaction, supporting procurement initiatives, and participating in vendor negotiations to maintain and enhance profitability.
Roles & Responsibilities:
- Develop and execute business strategies to drive growth and profitability.
- Manage P&L for the designated business unit, identifying opportunities to increase customer spend and address profit challenges.
- Ensure operational excellence and efficiency through innovative practices and effective use of technology.
- Maintain legislative compliance and adherence to governance procedures.
- Build and maintain strong relationships with stakeholders and key partners.
- Collaborate with the Procurement and Supply Chain teams to develop effective procurement strategies.
- Lead tender pricing, delivery processes, and customer contract negotiations.
- Support and guide procurement efforts to enhance customer accounts and achieve savings.
- Introduce cost-saving measures, alternative sourcing options, and improved margin management.
- Mentor and train procurement staff to enhance their capabilities.
- Review and address non-compliant spending practices, ensuring the best price and delivery options are sourced.
- Ensure compliance with management systems and timely delivery of materials and processes.
- Represent the business in client meetings, fostering strong relationships.
- Champion a culture of safety, innovation, inclusion, and diversity, taking corrective actions where necessary.
Performance Measures:
- Customer savings and enhanced margins.
- Achievement of financial targets (actual vs. budget).
- Compliance with RFQ and RFP processes.
- Management of client-aged debt.
Qualifications and Experience:
- Business Degree or CIPS qualification (or working towards it).
- At least 5 years of experience in a similar role.
- Proven skills in sourcing and direct manufacturer engagement.
- Ability to thrive in a fast-paced environment, meeting deadlines and achieving targets.
- Proficiency in Microsoft Office, especially advanced Excel and data management skills.
