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Description
We have been retained by a business who are looking for an Internal Sales Administrator to join the team on a full time basis, based in Accrington.
Key Responsibilities
- Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation.
- Respond to customer queries on availability of product, expected shipping dates and invoices.
- Liaise within internal departments to ensure customer time frames are met.
- Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements.
- Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates.
- Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation.
- Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports.
Knowledge/Experience
- Ability to work independently and as part of a team in a fast-paced environment.
- Confident, clear and polite on the phone and able to take phone calls from customers.
- Able to organise work with what needs to be done.
- Strong communication skills.
- Competent on Microsoft included Word and Excel.
Salary & Benefits
- £26,500
- 25 Days Annual Leave + Bank Holidays (Pro-rata)
- Pension via salary sacrifice up to 7% matching contribution
- Life Assurance
- Employee benefits portal
