- Chasing overdue invoices and payments in a timely manner
- Working closely to resolve customer queries and problematic accounts
- Building positive working relations with key accounts
- Opening new accounts for customers, performing credit checks and terms reviews
- Using initiative to suggest and develop any improvements to current ways of working
- Overseeing the continued training of the credit control team
- Weekly debtors meeting with team and management
- Bank reconciliations
- Assisting with the starting of legal proceedings as and when required
- Provide ad-hoc accounts admin support
- Proven experience as a Credit Controller
- Comprehensive knowledge of Credit Control systems and processes
- Good IT and MS Excel skills
- Working knowledge of Sage 200 (desired)
- Professional verbal and written communication skills
- Ability to work within timescales and to deadlines
- Efficient and methodical approach to time and task management