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Description
We have been retained by a business who are looking for an Internal Sales Administrator to join the team on a full time basis, based in Accrington.
Key Responsibilities
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Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation.
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Respond to customer queries on availability of product, expected shipping dates and invoices.
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Liaise within internal departments to ensure customer time frames are met.
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Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements.
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Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates.
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Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation.
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Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports.
Knowledge/Experience
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Ability to work independently and as part of a team in a fast-paced environment.
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Confident, clear and polite on the phone and able to take phone calls from customers.
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Able to organise work with what needs to be done.
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Strong communication skills.
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Competent on Microsoft included Word and Excel.
Salary & Benefits
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26,500
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25 Days Annual Leave + Bank Holidays (Pro-rata)
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Pension via salary sacrifice up to 7% matching contribution
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Life Assurance
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Employee benefits portal
