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Job Summary:
The Operations Manager will oversee the daily operations of the organisation, ensuring that all processes meet company goals and standards for efficiency, productivity, and safety. This role will require a strong leader with an ability to improve systems, optimise performance, and foster collaboration across departments.
Key Responsibilities:
- Operational Strategy: Develop and implement operational strategies that align with business goals and drive performance improvements.
- Team Leadership: Lead and mentor operations teams across sales office, design, stores and manufacturing, providing guidance, coaching, and performance management to ensure optimal team efficiency.
- Process Improvement: Analyse existing processes and workflows, identifying areas for efficiency improvements, cost reduction, and process optimization.
- Budget Management: Oversee the operations budget, ensuring effective cost management and resource allocation.
- Compliance & Safety: Ensure all operations comply with regulatory requirements, health and safety standards, and company policies.
- Performance Monitoring: Set and monitor operational KPIs, and take corrective actions where necessary to maintain productivity and quality standards.
- Collaboration: Work closely with other departments (HR, Finance, External Sales) to support business goals and drive cross-functional projects.
- Vendor and Supplier Management: Manage relationships with external partners, ensuring quality and timely delivery of services or products.
Key Competencies:
- Strategic thinking
- Leadership and team management
- Strong decision-making skills
- Excellent organisational abilities
- Results-oriented mindset
- Adaptability and flexibility in a fast-paced environment
Benefits:
- Competitive salary and eligibility for inclusion in performance-based bonus scheme
- Comprehensive health insurance
- Retirement savings plan
- Professional development opportunities
- 25 days annual leave
