IT Engineer

Owen Daniels

Posted 3 days ago, valid for 6 days

Alcester, Warwickshire B504JS, England

Full Time

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Sonic Summary

The IT Engineer position is based in Alcester and involves occasional travel, with a permanent contract and working hours from Monday to Thursday, 7:30 am to 4:30 pm, and Friday, 7:30 am to 12:30 pm or 8:00 am to 1:00 pm.
The role requires hands-on experience in providing 1st and 2nd line technical support for a range of IT and communications systems, with a strong focus on enhancing the organization's IT infrastructure.
Candidates should have experience with Microsoft Office systems, ERP systems, and basic networking, as well as a background in desktop, server, and hardware/software support.
The position offers a competitive salary along with benefits such as a bonus, 28 days holiday, company pension, and life assurance.
A minimum of 2 years of experience in a similar IT support role is required.

IT EngineerAlcester (occasional travel)PermanentMonday – Thursday, 7.30am – 4:30pm, Friday, 7.30am – 12.30pm / 8.00am – 13.00pmAre you an IT Engineer with a background in enhancing an organisation's information technology through the installation, configuration, and performance monitoring of all hardware and systems infrastructure? Our Manufacturing and Engineering client is looking for a hands-on and technically astute IT Engineer to provide 1st and 2nd line technical support on a full range of IT and Communications systems. Experience of supporting ERP systems is highly desirable.IT EngineerJob Description

Log and resolve tickets, fault-find and resolve IT issues
Desktop, server, and hardware/software support
Installing PC’s/Laptops
Supporting users on Office 365, Active Directory etc
Main technologies used are Windows OS (desktop 7,8,10 and server 2008. 2012+)
Experience of working on various projects (cyber security, telephone and laptop rollouts, server upgrades, server room configurations etc)

IT EngineerEssential Experience/Skills/Qualifications

Experience with Microsoft Office Systems: Entra, Exchange Online, SharePoint, Teams, Security, Azure, Defender
Experience with working with ERP Systems
Basic networking experience (switching, routing, firewalls)
Strong experience of providing 1st and 2nd line end user support (Microsoft 365 environment)

IT EngineerBenefits

Competitive salary
Bonus
28 days holiday
Company pension
Life assurance

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