Telecommunications Engineer- Bristol/South Wales

Installation Telecommunications Engineer (VoIP)

My client is seeking a skilled and detail-oriented Installation Telecommunications Engineer specializing in VoIP systems. The successful candidate will be responsible for designing, installing, and maintaining VoIP infrastructure for their clients. This role requires a combination of technical expertise, problem-solving skills, and excellent communication to ensure seamless integration and optimal performance of VoIP solutions.

Package:

Basic Salary: £30,000-£40,000 depending on experience

Car allowance: £5,000 per year

Holidays: 23 days + Bank Holidays

Overtime/On Call alternate weekends

Location: Bristol and Surrounding areas

Key Responsibilities:

• Install, configure, and test VoIP hardware and software, including IP phones, servers, and gateways.
• Integrate VoIP systems with existing telecommunication networks and IT infrastructure.
• Collaborate with clients to assess requirements and design tailored VoIP solutions.
• Create detailed documentation for system design, configurations, and project plans.
• Troubleshoot and resolve issues related to VoIP systems, including call quality, connectivity, and configuration problems.
• Perform regular maintenance, updates, and patches to ensure system reliability and security.
• Conduct end-to-end testing to ensure VoIP solutions meet performance and quality standards.
• Identify and mitigate potential risks during system integration and deployment
• Provide training to clients on the use and management of VoIP systems.
• Offer ongoing support and technical assistance post-installation.
• Maintain accurate records of installations, configurations, and client interactions.
• Prepare technical reports and provide feedback to project managers and stakeholders.

Qualifications:

• Bachelor’s degree in Telecommunications, Information Technology, or a related field (or equivalent work experience).
• Proven experience in installing and configuring VoIP systems, including familiarity with SIP, RTP, and other communication protocols.
• Proficiency with VoIP platforms Gamma and 8X8.
• Strong understanding of networking concepts, including LAN/WAN, QoS, VPNs, and firewalls.
• Certification such as CCNA Collaboration, Avaya Certified Specialist, or equivalent is a plus.
• Hands-on experience with tools for monitoring and troubleshooting VoIP systems.

Key Skills:

• Excellent analytical and problem-solving abilities.
• Strong interpersonal and communication skills to interact with clients and team members.
• Ability to work independently and manage multiple projects simultaneously.
• Keen attention to detail and commitment to delivering high-quality solutions.

Working Conditions:

• Fieldwork involving on-site installations and client meetings.
• Occasional after-hours work to minimize service disruptions during maintenance or upgrades.
• Travel to client locations as needed.

If this role is of interest then please give me a call on (phone number removed) or drop your cv to (url removed)