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Installation Telecommunications Engineer (VoIP)
My client is seeking a skilled and detail-oriented Installation Telecommunications Engineer specializing in VoIP systems. The successful candidate will be responsible for designing, installing, and maintaining VoIP infrastructure for their clients. This role requires a combination of technical expertise, problem-solving skills, and excellent communication to ensure seamless integration and optimal performance of VoIP solutions.
Package:
Basic Salary: £30,000-£40,000 depending on experience
Car allowance: £5,000 per year
Holidays: 23 days + Bank Holidays
Overtime/On Call alternate weekends
Location: Bristol and Surrounding areas
Key Responsibilities:
- Install, configure, and test VoIP hardware and software, including IP phones, servers, and gateways.
- Integrate VoIP systems with existing telecommunication networks and IT infrastructure.
- Collaborate with clients to assess requirements and design tailored VoIP solutions.
- Create detailed documentation for system design, configurations, and project plans.
- Troubleshoot and resolve issues related to VoIP systems, including call quality, connectivity, and configuration problems.
- Perform regular maintenance, updates, and patches to ensure system reliability and security.
- Conduct end-to-end testing to ensure VoIP solutions meet performance and quality standards.
- Identify and mitigate potential risks during system integration and deployment
- Provide training to clients on the use and management of VoIP systems.
- Offer ongoing support and technical assistance post-installation.
- Maintain accurate records of installations, configurations, and client interactions.
- Prepare technical reports and provide feedback to project managers and stakeholders.
Qualifications:
- Bachelors degree in Telecommunications, Information Technology, or a related field (or equivalent work experience).
- Proven experience in installing and configuring VoIP systems, including familiarity with SIP, RTP, and other communication protocols.
- Proficiency with VoIP platforms Gamma and 8X8.
- Strong understanding of networking concepts, including LAN/WAN, QoS, VPNs, and firewalls.
- Certification such as CCNA Collaboration, Avaya Certified Specialist, or equivalent is a plus.
- Hands-on experience with tools for monitoring and troubleshooting VoIP systems.
Key Skills:
- Excellent analytical and problem-solving abilities.
- Strong interpersonal and communication skills to interact with clients and team members.
- Ability to work independently and manage multiple projects simultaneously.
- Keen attention to detail and commitment to delivering high-quality solutions.
Working Conditions:
- Fieldwork involving on-site installations and client meetings.
- Occasional after-hours work to minimize service disruptions during maintenance or upgrades.
- Travel to client locations as needed.
If this role is of interest then please give me a call on 01254 781300 or drop your cv.
