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Customer Service Advisor

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Posted 16 hours ago, valid for 16 days
Location

Alton, Hampshire GU34 3ED, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Advisor is available in Alton, offering a salary between £28,000 and £30,000 plus a company bonus.
  • This is a permanent, office-based role with no weekend work required, catering to the construction industry for over 20 years.
  • Candidates should have experience in order processing and customer service, with a focus on effective communication and multitasking skills.
  • The role involves handling customer inquiries and orders in a fast-paced environment, ensuring a five-star service with a maximum 2-hour response time.
  • Applicants should possess strong organizational skills and a proactive attitude, with a preference for candidates who can demonstrate experience in similar roles.

Customer Service Advisor - Alton £28 K - £30k - Perm plus company bonus - Office basedDo you want to work for a company who really value and look after their staff well this is your chance! We are recruiting for motivated and proactive Customer Service Advisor to join our client's successful company who have been supplying the Construction industry for over 20 years.

Benefits

* Full time office based in Alton, Hampshire* No weekends* Bonus Scheme

The role You will be working in a fast-paced environment where you will be handling all customer service inbound enquiries and orders in a fast-paced friendly environment making sure every customer gets a five-star service.

Key duties

* Effectively handling and processing orders * Handling all customer enquiries effectively and rapidly* Making sure all our customers needs are met * Advising on products * Working to a maximum 2-hour response time * Ensuring all calls are answered in 3 rings

Required skills

* Ability to work effectively under pressure * Good & clear communications skills Verbal & written * Ability to multitask while maintaining strong attention to detail* Experience in order processing and customer services * Strong organisational skills * Being an effective communicator regardless of the method i.e. email/calling * Team player

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.