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- Receive, verify, and process customer orders for delivery.
- Schedule and oversee the dispatch of goods to ensure on-time delivery.
- Collaborate with the production team to monitor stock levels and ensure accurate order fulfilment.
- Prepare and maintain dispatch documents by ensuring accuracy and compliance with company policies & ensure to maintain full traceability of dispatch documents..
- Respond to delivery issues, emergencies, or delays, adjusting dispatch schedules if necessary.
- Utilize Syteline software to track orders, schedule deliveries, and update status in real-time.
- Generate and present daily, weekly, and monthly dispatch and delivery reports to Line manager.
- To Liaise with production and quality department to ensure a good quality of parts & timely delivery of parts to customers.
- Ensure all parts received in the dispatch area is transacted and processed in a timely manner.
- To be responsible for final inspection of the parts before shipping.
- To be responsible for housekeeping and SHE practices in the department.
- To inspect products to the required customer standard.
- To report any non-conforming product via the correct channels.
- To pack products to the required customer standard.
- To ensure products are labelled correctly.
- Prior experience of working within a manufacturing environment
- Attention to detail for ensuring accuracy in dispatch orders, documentation and scheduling
- Good communication skills
- Able to work under pressure and solve problems
- Presentable with a professional outlook and good time keeping
- Good standard of literacy and numeracy
- Customer focused
- Desirable- Degree in Logistics, Business Administration or an related field
- Proven experience within logistics, transportation or dispatch role
