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Office based - Altrincham
Managing the process of welcoming new clients to a company, guiding them through account setup, product/service education, and ensuring they are fully integrated and actively using the offerings, often acting as the primary point of contact to facilitate a smooth transition and maximize their success with the company.
Responsibilities may include:
- conducting onboarding calls
- providing training
- addressing initial concerns
-Collaborating with sales and customer success teams to ensure a positive first experience.
