Role: Telesales Executive
Salary: Basic £23k to £25k OTE £37k
Location: Altrincham
Start: ASAP
Timings: Monday to Friday 9am - 5pm (After training and probation hybrid working available)
Telesales Executive job description duties: (No cold calling, dealing with inbound enquires)
- Providing accurate quotations to potential clients.
- Converting those quote to actual cases using your knowledge of the process and sales skills.
- Building relationships, understanding client needs, and tailoring our services to fit their requirements.
- Contributing to the growth of the company through your persuasive and consultative approach.
- Completing customer documentation, ensuring accuracy and compliance.
- Answering any queries potential clients may have.
- Working to set targets and exceeding these wherever possible.
Training and development
- You will ensure that you fully understand and adhere to all the relevant company policies and procedures as set out on the Training Portal and the Company Intranet
- You will undertake all training and reading allocated to you on the Training Portal (Access Training) in the time-scales set by the Training Team
- You will ensure you attend all other training sessions that are rolled out to you by the Training Team
- You will ensure that your training record is kept fully up to date
Essential skills
- At least 2 years’ experience working in a telesales environment
- Used to working to targets and regularly exceeding them
- Excellent at client rapport building
- To have excellent written and verbal skills
- Forward thinking, proactive with demonstrable energy and self-motivation