Our client are a reputable law firm based in the Hale with a dedicated team of 50 staff members and growing, providing exceptional legal services to their clients. The Office Manager role is a key component of the support team to provide the infrastructure needed to deliver a great and consistent service to our clients along with contributing to the overall happiness of our clients and our employees.

You will be the first point of contact for all aspects of the day-to-day management of two offices, in Hale, Cheshire. You will be responsible for all aspects of the office administration, including the management of third-party suppliers and the financial administration associated with running an office. Your remit will cover the management of risk and compliance processes, and procedure aligned with our office.

Key Responsibilities:

Office Operations Management
- Oversee day-to-day office operations, ensuring a professional and efficient working environment.
- Implement and maintain office policies, procedures, and systems to enhance productivity. And clearing up historic documents.
- Coordinate with IT support to ensure smooth functioning of office technology.
- Manage office maintenance, liaising with external suppliers and contractors as needed.
Staff Management
- Handle employee inquiries related to office facilities and resources.
- Ensure desks are fully prepared for new starters including IT equipment, software, printers and phones.
- Supervise the office administration assistant and reception
Financial Administration
- Manage office budgets, track expenses, and report on financial performance.
- Oversee procurement and inventory management for office supplies and equipment.
- Work closely with the accounts team to process invoices, expense claims, and payroll documentation.
Compliance and Risk Management
- Ensure compliance with health and safety regulations within the office environment.
- Maintain confidentiality and security of sensitive legal documents and data.
- Assist in ensuring compliance with legal and regulatory requirements pertinent to the firm.
Scheduling and Event Coordination
- Provide support in respect of building management for any events held at the offices in or outside usual working hours.
Communication and Client Interaction
- Handle the management of client complaints
- Foster positive relationships with suppliers and external partners.

Requirements:

Proven experience in office management (3-5 years minimum), preferably within a law firm or professional services environment.
Strong organizational and multitasking skills, with attention to detail.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite and familiarity with office management software.
Knowledge of HR processes and basic financial administration.
Understanding of compliance, health and safety regulations, and data protection practices.
Ability to handle sensitive information with confidentiality and professionalism.
A proactive, solutions-focused mindset and ability to adapt to changing priorities.