Logistics Specialist Inbound

Role Title - Logistics Specialist - Inbound
Location - South Manchester, UK

Who are we?
Our client is a famous sportswear exclusive licensee for the design, manufacturing, marketing, promotion, and sale of teamwear apparel and equipment products to serve athletes and teams globally.
They work with grassroot teams, educational bodies, right up to professional assets in a wide range of sports including, rugby, football, basketball, track & field and field hockey.

Who are we looking for?
- As a logistics Specialist, you will be known as a subject matter expert by monitoring and managing orders globally from arrival at the port/airport through customs clearance to delivery at the nominated address.
- You will have previous experience of working with customs on both import and export declarations.
- Responsible for providing relevant and accurate data, highlighting risks and opportunities, for internal and external stakeholders of the logistics team.
- You will communicate with, develop, and maintain positive relationships with Logistics Imports, freight forwarders, purchasing, finance, warehouse partners and Market Place Operations teams through report interpretation, phone and email.

Who will you work with?
- This role reports to the Logistics Supervisor - Inbound and will be a member of the logistics team.
- You will have frequent contact with all departments, more specifically with the Purchasing, Logistics Imports, finance and Market Place Operations team(s).

What am I going to be responsible for?
- Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions.
- Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners.
- Weekly scheduled call with freight forwarder to discuss shipments in transit and customs clearance status.
- Work collaboratively with Market Place Operations and Logistics Imports to ensure that deliveries are prioritised accordingly in relation to customers and clubs.
- Provide weekly updates on status of deliveries to warehouse partners and Market Place Operations sharing relevant packing lists and information.
- Inform finance of weekly invoice value of shipments due to arrive at port/airport to allow a cashflow projection for duty and VAT to be made.
- Update, monitor and maintain internal WMS with key data (PO receipting) once purchase orders are delivered.
- Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hoc requests, according to our service strategy.
- Drive continuous process improvement & support operational partners.
- Drive a conscious business decision making process leveraging analysis, KPI's, targets.
- Support monthly shipment goal setting process.
- Ensure and execute against efficient shipment management processes to plan/deliver seasons. Prepare recommendations to support reaching financial objectives set by the business.
- Analyse and prepare information for x-functional account business review sessions.

What will you bring?

Qualifications :
- Bachelor's degree in Business, Supply Chain or related field (2 additional years' of relevant experience may be accepted in lieu of degree)
- Strong verbal and written communication skills
- Strong analytical and problem-solving skills
- Experience of inco terms, working with customs on import and export declarations
- High level of proficiency with MS Office, including Microsoft Excel spreadsheets
- Strong information seeking skills
- Detail oriented and self-motivated, with strong organizational skills (multi-tasking)
- Ability to work independently and cooperatively in a diverse group
- Understanding of Sports, Retail, Digital and FMCG/Fashion Industry preferred
- Understanding of Integrated Business Planning preferred
- Experience with Odoo ERP system preferred
- Experience managing direct report(s)

What will you bring :
- You have a passion for sport in general and a good knowledge of grassroots sports
- You like to be in the driving seat
- You are a team player
- You are organized and can handle multiple priorities
- You are at ease with analytical (excel, tableau) and digital (CRM, Hubspot) tools
- Speaking English is essential and another language would be a huge plus

What's in it for you?

Our client offers a generous total rewards package, great benefits including discounts, casual work environment, an inclusive and super-friendly team, and an electric atmosphere for professional development.

30-33k depending upon experience
Office located in Altrincham Mon-Wed, Thur-Fri is WFH
Flexible working hours
On site gym to use
Pension
Health Insurance
Quarterly order from Nike website at discounted rate available