Field Service Engineer

Field Service Engineer

As part of our client’s huge successes with Robotic Automation, an excellent opportunity has arisen for a Field Service Engineer to join their innovative team. The successful candidate will help to boost the companies continued growth and act as a key member of staff who will attend customer call outs, perform routine servicing and will collaborate with other Field Engineers on installations. 

Salary: £25,000.00-£50,000.00 per year (based on experience) + additional OTE for on call work

The ideal candidate will be a highly motivated problem solver and be able to work on their own initiative. As a self-starter you will work with the Field Operations Manager to plan and manage your time efficiently. 

Undertaking the role of Field Service Engineer, you will be based out of their Bellshill office and will attend clients’ sites as required to install, service and repair their  equipment.

Comprehensive training on the products will be given as well as further manufacturer specific training, as necessary.

Daily duties of the Field Service Engineer?

·Your primary role is in the build, installation and support of our products

·Ensure high levels of client service

·Out of hours support calls as part of an on-call rota

·To always present a professional image, whether by telephone, in writing or in person

·Timely reporting to on progress or delays to Field Operations Manager

·Timely completion and submission of risk assessments, work reports, activity reports, site tasks and all other documentation as required

To be considered for interview:

·A formal engineering qualification OR HNC/HND level education OR 2 years field service experience

·Experience of electrical installation (Qualified with 18th Edition would be an advantage). PASMA and IPAF would also be desirable

·Adaptable on your tools as well as having strong computer literacy

·Quick, logical thinker and problem-solver

·Organised and with excellent attention to detail

·Excellent time management skills

·Good written and verbal communication skills

·Enjoy delivering a great customer experience

·Full UK drivers’ licence

·Willing to travel the UK and on occasion internationally

What’s on offer?

·Competitive salary

·Career progression

·Full training and development

·34 days holiday entitlement

·Private health and wellness scheme

·Additional bonus scheme available

·Company vehicle for business use

·Tools

·IT equipment

·Uniform

·IET membership

·On-site parking

Please apply direct with your CV attached