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Are you a cruise consultant based in the Cheshire/Manchester area who would love to do something different while showcasing all your cruise and travel knowledge? Then I have the role for you!
My client is an award winning cruise company who are looking to expand and open a booking suite for their HNW and loyal customers. You will be heading up the suite and helping to grow the business, while sharing your love for cruising. An impressive salary of £28-£30k with an expected OTE of £55k , office based full time Monday - Saturday inc 3 x Saturdays a month.
Role:
- Ensure all customers are greeted and responded to appropriately, and all appointments receive a pre screening call
- Ensure excellent customer service is always provided to all customers irrespective of communication channel
- Act as an ambassador for the brand and provide a company image to all customers which reflect the company
- Work collaboratively with teammates to ensure each team member is provided the opportunity to develop and maximise their potential
- Attend, participate in and contribute positively towards team meetings / briefings
- Contribute to and attend Brand events and Ship visits
- Promote the company through contribution of firsthand experiences and knowledge to marketing collateral
Responsibilities:
- Proactively match customer requests to an extensive range of curated cruise packages while maximising all sales opportunities for upselling
- Consistently achieve monthly sales targets
- Ensure all sales opportunities are optimised and work towards specific business product targets
- Adhere to company policies in terms of sales techniques and data recording to assist with product and marketing strategies
- Embrace all methods of current and modern technology used to enhance customer experience
Interested? Call me on or email your CV to
