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Job Title: AdministratorSalary: £15.57 per hourLocation: Andover, Anton MillHours: Full-time. 35 hours (5 days per week on-site) Mon - Friday 9am - 5pm. Contract: Temporary with career progression opportunities.Start Date: 25th November 2024.All roles are fully office based. About this Opportunity.Our client, a leading financial institution, is seeking a dedicated and customer-focused Administrator to join their team in Andover. This role involves providing excellent administrative support and ensuring smooth day-to-day operations.Why Lloyds Banking Group?Join and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, and a wide variety of career opportunities - you'll find them all here.This role requires meticulous attention to detail and accuracy to ensure LBG quality checking complies with company standards and financial industry best practice. Consistently working to time sensitive deadlines, while prioritising high volumes of work. It also requires collaborating with and supporting other departments.Ensuring all legal requirements have been met and working with confidential information. Reviewing Security Amendments release offers, to ensure all credit conditions and standard terms and conditions have been satisfied. Quarterly FCA training completed to maintain awareness of up-to-date regulatory guidelines: Fighting economic crime - money laundering. Conduct rules. Data privacy and records management. Annual compliance certification. Checking all documents from the Loan Servicing team to ensure there are no errors (grammatical, numerical, or otherwise) before they are sent to the customer or Solicitor. Ensuring that a source of funds has been obtained from the customer, to satisfy anti-money laundering regulations.Key Responsibilities:Answering and directing phone calls in a professional mannerAssisting customers with inquiries and providing exceptional customer serviceManaging and organizing office documentation and recordsScheduling and coordinating meetings and appointmentsBooking conference roomsPreparing and editing correspondence, reports, and presentationsHandling incoming and outgoing mail and deliveriesMaintaining office supplies and inventorySupporting various administrative tasks as neededCollaborating with team members to ensure seamless workflow and efficient processesWhat you'll need:Previous experience in Business Support Admin or a similar roleStrong ability to manage multiple activities and prioritize workload effectivelyExceptional attention to detailExperienced in customer contact and emailsExcellent written and verbal communication skillsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Ability to handle confidential information with discretionHigh school diploma or equivalent; additional qualifications in Office Administration are a plus.If you're excited by the thought of becoming part of our team, get in touch and apply today. We'd love to hear from you.
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