Sales Support Co-ordinator

Sales Support Co-ordinator

Location: Andover

Salary: upto 29,000 DOE

Working Hours: 08.30 to 17.30hrs (with a 1-hour lunch break)

Total Holiday: 25 days (plus bank holidays)

We are currently seeking a Sales Support Co-ordinator to join our client's team in Andover. As the Sales Support Co-ordinator, you will play a crucial role in ensuring the smooth running of the sales desk and providing exceptional support to the sales team.

Responsibilities:

• Manage sales desk priorities to meet SLAs and business expectations.
• Handle inbound calls, accurately recording information in the CRM system.
• Support the sales process from enquiry to off-hire, coordinating with key sales and operational contacts.
• Generate quotations with meticulous attention to detail and accuracy.
• Resolve customer queries and problems through effective collaboration with the sales and service teams.
• Act as the first point of contact for internal and external stakeholders.
• Monitor and respond to incoming enquiries and potential business opportunities.
• Analyse customer needs and create service plans to meet their requirements.
• Foster positive relationships with key accounts by sharing best practises and collaborating with team members.
• Provide business reporting support in the absence of the Sales Desk Manager.

Required Experience and Skills:

• Proven ability to multitask and adapt to changing priorities.
• Confident and professional phone manner.
• Comfortable working in a fast-paced open-plan office environment.
• Proficient in Office 365 and other computer applications.
• Strong written and verbal communication skills.
• Willingness to attend customer meetings as required.
• Excellent attention to detail and ability to identify and address potential errors proactively.
• Highly organised with the ability to support and collaborate with others.
• Problem-solving mindset and proactive approach.
• Team player with a can-do attitude.

Join our client's dynamic team and make a significant impact in providing exceptional sales support. Apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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