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Customer Service Administrator

Huntress - Bracknell
Posted 5 hours ago, valid for 20 days
Location

Ascot, Berkshire SL5, England

Salary

£25,000 - £26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Advisor with excellent communication skills to join our client's team.
  • The role involves managing customer inquiries, processing orders, and handling returns efficiently.
  • Candidates should have previous experience in a Customer Service Admin role and be IT savvy.
  • The position offers a salary of up to £26,500 and requires the ability to work independently in a fast-paced environment.
  • This is a permanent, full-time role based in Ascot, with working hours from Monday to Friday, 9am to 5pm.

We are looking for a professional individual with excellent communication skills to join our client's Customer Service Team.

You will play a key role offering high end customer service to ensure customer satisfaction. Resolving any customer queries promptly and efficiently.

If you have previous experience in a Customer Service Admin role and like going the extra mile, please get in touch!

Responsibilities:

  • Professionally manage customer inquiries, ensuring prompt and courteous communication
  • Handle customer returns efficiently, providing seamless service from initiation to resolution
  • Accurately process orders across multiple channels, including phone, email, and online platforms
  • Assist with financial applications, ensuring compliance with all relevant procedures and policies

What we are looking for:

  • Previous experience in a Customer Service Admin role
  • Outstanding communication skills written and orally
  • IT Savvy, able to quickly learn new systems
  • Ability to work independently in a fast-paced environment

Details:

Title: Customer Service Advisor

Salary: up to 26,500

Location: Ascot

Contract & Hours: Permanent, Full-time, Monday to Friday 9am-5pm (fully office-based)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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