Sales and Business Administrator

Remote WFH | £23,000 - £26,000k | Full time

Does This Describe You?

1. 2+ years’ experience in a similar role, being the ‘go-to’ for a range of sales and business-related admin.  
2. Gets a buzz from multi-tasking in a challenging, fast-paced role where deadlines are tight, and every day is different.
3. Has a can-do attitude and is known for making a lasting impression on customers and colleagues alike.
4. Looking for a permanent 35-40 hour-per-week, work-from-home role, and is based in the West Midlands area.

A Glimpse into the Role

For over 30 years, RightTrack Learning has been a small but mighty learning and development company, driven by a ‘We Believe in Brave’ ethos, and partnering with some of the world’s most recognised brands. They are known for their impressive client-list and extremely high standards but are by no means a ‘corporate’ company. The team opt instead for a flexible, forward-thinking approach to work.

This role requires someone tech-confident with high attention to detail. The successful candidate will have experience of working at a fast pace in a small team and the confidence to manage admin requests coming from different people. The role is extremely varied, and no one day will be the same. Duties include:

• Answering the phone and managing the ‘enquiries inbox’ (via Microsoft Teams), fielding requests from suppliers, colleagues and customers.
• Using the CRM (Hubspot) to support on Sales admin, completing tasks such as phoning customers to check they have received proposals or booking follow-up meetings for colleagues.
• Liaising with colleagues and customers to find availability, book dates and manage the central calendar to ensure no errors or overlaps and seamless communication.
• Supporting with the arrangement of monthly team meetings, including venue and lunch.
• Formatting and proofreading Word and PowerPoint documents to make sure they are perfect in every way.
• Searching government tender databases each week to identify new opportunities for the Sales team, completing Pre-Qualification Questionnaires and other tender admin. 
• Arranging annual renewals such as business insurance, staff work-from-home health and safety forms, handbook updates, and that GDPR training is completed and logged.  
• Chasing late client invoices.
• Researching a range of different needs and ideas to support business efficiencies and growth - for example, new suppliers, grant funding opportunities, and finding economical solutions to sometimes complex problems.

The Best Bits

• £23k - £26k starting salary for full time (40 hours) or a reduced 35-hour week with an opportunity to fix your own working schedule around core hours.
• 90% work from home role, working from the ‘office’ once or twice per month (postcode, B90 4PD).
• 31 days holiday (incl Bank holidays). Additionally, your birthday and 24th December as paid-days off. A holiday entitlement increase alongside tenure. And opportunity to take up to 8 days unpaid leave per year.
• Employer pension contribution.
• Work laptop and screen.
• Up to three days per year for team volunteering events with collaboratively agreed charities.
• Small internal team means you’ll work hard but have the opportunity to make a big impact, fast. There’s opportunity to bring new ideas to the table, make the role your own and progress within the company.  

RightTrack Learning is an equal opportunities employer. They welcome applications from individuals of all backgrounds, including those with disabilities and from underrepresented communities.