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Inizio Engage are working with theirclient, a market leader within their industry, to support their requirement for an Account Manager. This is a fantastic opportunity to join a growing business and become a member of an existing team who are supportive and collaborative.
The role of the Account Manager will comprise of the following duties:
- Responsible for the follow up of lead generation via telephone and email
- Contacting clients regarding their incoming enquiries
- Speaking with new customers to the business and discussing other service offerings that would be available to them
- Preparation of maintenance contract documents for new customers
- Monitoring conversion rates of leads
- Maintenance of existing and new account management
- Arrange client meetings on behalf of the Area Managers with potential customers
- Update the CRM system with all administration
- Building relationships with customers and internal stakeholders, providing technical advice and guidance to customers where appropriate
- Increasing the awareness of the brand and gaining new business from leads generated to this team
Experience & Expertise:
- This position requires someone to have proven and outstanding customer service experience within an internal sales or internal account management position
- You will have worked within an industry selling a service ideally
- Excellent relationship building skills
- Strong administrative skills and PC knowledge
- Drive and tenacity, with the desire to succeed
- Enjoys working as part of a team, collaborative environment
- Experience of exceeding customer expectations
This is a great opportunity to work as an Account Manager for a growing business who enjoy working as part of a team.
