- Continuous monitoring of the agreed standards and training & recording of all relevant staff.
- Manage all food and beverage service which includes the licensed bar, hot and cold display counter, catering department, kitchen, snack bar, and co-ordinate to achieve qualitative/quantitative goals and ensure customer satisfaction.
- Ensure that employees meet all standards for performance, appearance and service provision.
- Solicit and handle customer enquiries, comments, suggestions and concerns to provide answers or determine solutions.
- Follow up with guests/members to ensure satisfaction.
- Report and record any health and safety or maintenance issues that cannot be fixed/repaired on site.
- Ensure new employees receive induction and training for their position that is consistent with group standards and policy.
- Coach employees and give positive reinforcement when appropriate.
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General Manager - Private Health Club
4Leisure Recruitment
Posted a month ago
Ashford, Surrey TW15 2DF
![Salary](/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmoney.051dde9b.png&w=48&q=75)
£35,000 - £50,000 per annum
Full Time
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