Customer Service Advisor

Customer Service Advisor Ashford£20,000 - £23,000 DOEFull time Monday to Friday: 9am – 5pm (1 hour for lunch)35 hours per week

Are you looking to kick start a career within Insurance? Do you have previous experience within Customer Service? If YES, then this may be the perfect opportunity for you!

My client, a national business who specialise in various areas of Insurance, are looking for a switched on, enthusiastic Customer Service Advisor to join their team.

If you would like to join a company who invest in their staff’s development and have a low staff turnover rate… then continue reading!

Duties include:

• Advise all new and existing customers on insurance policies and requirements
• Building strong working relationships with customers as well as colleagues in other departments
• Recognise and initiate opportunities for cross selling products or services
• Maintaining a strong knowledge of company products and services
• Following PRA, FCA and internal procedures at all times

To be considered for this role, you must have / be:

• Previous customer service experience within an office environment
• Graduate seeking to enter the workforce (Preferred)
• Excellent communication skills, both written and verbal
• A quick learner with a can do attitude
• Competent using IT to include MS Office and CRM systems
• Educated to degree or A Level grade (or equivalent)

Benefits:

• Comprehensive training program provided
• Death-in-service benefit
• Health Cash Plan coverage
• Additional day off for your birthday
• Option to buy or sell holiday days
• Monthly team lunches covered
• Free on-site parking

The successful candidate will be provided with rigorous training and working within a friendly inclusive team! There are clear progression routes within the company and people who work here tend to stay for a long time due to the company culture and career opportunities!

If you meet the above criteria, please submit an updated CV today for immediate consideration!

This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

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By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!