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Key Account Support

Contract Personnel Limited
Posted a day ago, valid for a month
Location

Ashford, Kent TN27, England

Salary

£30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Contract Personnel is looking for a Key Account Support professional to join their client's Sales Team in Ashford.
  • The ideal candidate should possess a Master's degree or relevant experience and have at least 5 years of experience in a customer service or sales support role within a large, fast-paced company.
  • Key responsibilities include acting as the main contact for product support, preparing reports, and collaborating with various departments to support customers.
  • Candidates should have advanced Excel skills, be familiar with IT systems like SAP, and possess a customer-focused mindset.
  • The working hours are from 8 am to 5 pm, Monday to Friday, with a salary of £35,000 per year.

Contract Personnel is seeking an exceptional candidate to provide Key Account Support to our Ashford based client's Sales Team

The ideal candidate will have worked in a similar role and be comfortable carrying out the following duties.

Key Responsibilities:

  • Acting as the central point of contact with regards to product support, contract & forecast follow-ups.
  • Regularly interact with the key account manager, retail, customer service and supply chain departments to gain internal support for your customers.
  • Providing periodic and ad hoc reports on turnover, assortment, profitability, and customised reports for internal use and for the customer.
  • Maintaining retailer's product management systems
  • Proactively support the Account Managers by analysing customer files, market data, product portfolio's and preparing customer meetings.
  • Monitor, prepare and follow up tender applications and quotations
  • Translating topics from Supply Chain/Purchasing to illustrate sales impact

Required Skills and Other Attributes:

  • You have a Master's degree or relevent experiance
  • 5-year experience in a large, fast-moving company in a customer service, inside sales or sales support role
  • Building reports and analysing data is in your DNA.
  • You work easily with new IT systems (preferably SAP) and have an advanced level of Excel knowledge. Experience with Power BI is a plus.
  • Customer contact & delivering service are at the top of your dictionary. A commercial, client focused mindset is a must-have.
  • You love networking and are able to think on an international (group) level.
  • You are proactive and take initiative to build a relationship with your customer and maximize the chances of success for each opportunity.
  • You are eager to learn, to develop and to be developed. You adapt easily in an evolving business context.
  • You are flexible and a multitasker which makes you able to manage complexity.
  • You think in a solution and process-oriented way, and you embrace change, having a continuous improvement mindset.
  • You have a positive attitude about the company's future and a passion for winning, with the right motivation to obtain results.

Hours are 8am - 5pm Monday - Friday with 1 hour unpaid for lunch

To apply for this role, please contact Lisa @ Contract Personnel.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.