Join a highly regarded private residential care provider as an Administrator, where you will play a pivotal role in ensuring the smooth operation of a thriving care home environment. Offering a supportive and welcoming atmosphere, this position involves managing a range of administrative and operational tasks, working closely with the management team to maintain high standards of care and service delivery.
Salary: c£31,000 + Benefits (including Nest Pension, wellness programme, and 28 days annual leave)Location: AshteadHours: Monday to Friday, 40 hours per week, 9am to 5pm (includes paid breaks and lunch)
Key Benefits Include:
- Nest Pension
- Wellness Programme
- Paid breaks and a strong work-life balance
About the Role:
As the Administrator, you will be an integral part of the team, providing essential secretarial support, handling financial transactions, maintaining records, and managing the home’s social media presence and website updates. This is a hands-on role in a friendly, team-oriented environment where no two days are the same.
Key Responsibilities:
- Manage social media platforms and update the company website.
- Provide secretarial support, including document preparation and correspondence.
- Handle financial transactions such as resident extras (e.g., hair, chiropody) and cheque processing.
- Welcome visitors and handle phone and email enquiries.
- Manage room inquiries and assist with sending brochures and following up with prospective clients.
- Oversee petty cash balances and maintain accurate financial records.
- Ensure confidentiality of sensitive staff records (e.g., sickness, holidays, contracts).
- Maintain filing systems and manage stock control.
- Assist the Manager and senior staff to deliver effective service to residents, families, and staff.
- Participate in training sessions, including fire safety and in-house development programs.
About You:The ideal candidate will bring:
- Proven administrative or secretarial experience within a care home or similar setting.
- Knowledge of social media management and website updates.
- Strong organizational and multitasking abilities.
- A professional and approachable demeanour with excellent communication skills.
- Confidence in handling financial records and maintaining confidentiality.
Requirements:
- An enhanced DBS check will be required (provided as part of the process).
- Completion of a 12-module e-learning induction program prior to starting.
If you’re ready to join a dedicated team where your skills will make a genuine difference, we’d love to hear from you!
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