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Customer Support Administrator

Reed
Posted 2 days ago, valid for a month
Location

Ashtead, Surrey KT212DA

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client in Leatherhead is looking for a Long-Term Temporary Customer Support Representative to join their team.
  • The role requires some experience in administrative or customer service roles and excellent communication skills.
  • Key responsibilities include responding to customer inquiries, assisting with product information, and maintaining accurate records.
  • The position is full-time, Monday to Friday, in-office with an immediate start required.
  • Salary details were not specified in the job description.

Location: LeatherheadPosition: Long-Term Temporary Customer SupportHours: Full-time, Monday to Friday, in-office

About the Role: Our client, a reputable company based in Leatherhead, is seeking a dedicated and enthusiastic individual to join their team as a Long-Term Temporary Customer Support Representative. This role is ideal for someone with a passion for helping others and a keen eye for detail.

Key Responsibilities:

  • Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assisting customers with product information, order status, and resolving any issues they may encounter.
  • Maintaining accurate records of customer interactions and transactions.
  • Performing day-to-day administrative duties such as data entry, filing, and managing customer databases.
  • Collaborating with other departments to ensure customer satisfaction and efficient service delivery.
  • Providing feedback on the efficiency of the customer service process.

Requirements:

  • Some experience in administrative or customer service roles.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Immediate availability to start.
  • Ability to work full-time hours, Monday to Friday, in the Leatherhead office.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.