Technical Account Manager

*** This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract ***

This position requires food industry experience

Technical Account Manager - Fresh Produce

1. Are you passionate about ensuring top-quality fresh produce while managing supply chain challenges?
2. Are you a fresh produce professional that thrives on delivering innovative solutions, building strong customer partnerships, and leading sustainability initiatives?
3. Ready to make a meaningful impact by managing end-to-end product quality, compliance, and ESG strategies for a leading fresh produce supplier?

Location of the Job - The role can be based at either location depending upon the candidate:

• On Site - Atherstone Warwickshire
• On Site - Ealing West London

Salary and Benefits Package:

• Circa 50,000-55,000 basic salary depending upon your experience.
• Company pension scheme.
• Performance related bonus scheme - up to 15%
• 25 days holiday allowance plus bank holidays.

Additional information:

• This is a permanent, full-time position.

About The Company:

Our client is a dynamic and long-established, family-owned business with a rich history of delivering exceptional fresh produce to markets across the globe. Specialising in the growing, packing, and marketing of tropical fruits and vegetables, They're also proud to cultivate seasonal vegetables and herbs right here in the UK.

What sets them apart is their strong network of trusted partnerships with growers both locally and internationally. These collaborations enable them to provide a consistent, innovative supply of high-quality, high-value produce every week.

With over 50 years of expertise, this business has built a unique infrastructure and a robust operation that seamlessly manages complex, integrated supply chains-from seed to shelf.

Dedication to excellence, sustainability and reliability is something they take great pride in, making this company a standout in their industry and an exciting place to work.

Technical Account Manager - Fresh Produce - The Job Role Details:

Are you ready to take your career to the next level? Our client is on the hunt for a passionate professional to join their dynamic team and help drive their commitment to technical excellence within fresh produce!

In this exciting role, you'll use your expertise to exceed customer expectations, deliver market insights, and collaborate with others to bring trade plans to life. You'll play a key part in showcasing our client's ability to manage complex global supply chains from seed to fork, all while ensuring compliance with UK and EU food safety and legal standards.

If you're skilled in technical knowledge, commercial delivery, and navigating complex supply chains, this could be the perfect opportunity for you!

Technical Account Manager - Fresh Produce - Key Responsibilities:

• Respond to technical queries, customer complaints, and crises, ensuring effective communication through meetings, audits, and briefings, while protecting brand reputation for delivering safe and compliant products.
• Strengthen customer technical partnerships to ensure alignment with strategic business plans and delivery.
• Manage product specifications and ensure systems are up to date, in line with company targets, and commercially optimised.
• Drive continuous improvement in operations and product quality, while managing non-compliance issues with customers and suppliers.
• Lead supplier technical excellence programs, ensuring compliance, sustainability, and ethical standards are met.
• Oversee product quality improvement plans and ESG strategy delivery, focusing on climate change, water management, responsible farming, and waste management.
• Analyse and understand the full supply chain, costing models, and key commercial reports on yield and wastage to support procurement, commercial, and supply chain teams in successfully delivering sourcing and trade plans.

Technical Account Manager - Fresh Produce - Ideal Person Skills & Qualifications:

• QCF level 5-6 in a relevant academic discipline.

• 3-5 years' experience in a head office retail customer-facing role, ideally in technical, commercial, or procurement functions within a short shelf-life food supplier, particularly fresh produce, with direct interaction with UK operations.
• Proven track record in managing complex, commercially driven supply chains.
• Strong project management skills, meeting deadlines consistently.
• Excellent communication skills honed through direct engagement with demanding customers.
• Strong multitasking, organisational, and prioritisation abilities.
• Fluent in English (written and verbal) - Additional languages are a plus.

Essential Requirements:

• UK Driver's License: A valid UK driver's license is required for the role.
• Flexibility to Travel: you must also be flexible to travel to UK sites and occasionally to international farming operations as needed.

How to apply: Please click on the apply now button.

The Industry (Key Words): Technical Manager, Commercial Experience, Fresh Produce, Supply Chain Management, Project Management, Customer Account Management, Food Safety, Procurement.

We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.

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