- Provide high-quality customer service for both existing and prospective clients, ensuring a professional and friendly approach.
- Address invoicing queries and escalate when necessary.
- Liaise with waste loaders to resolve service issues, ensuring smooth operations
- Collaborate with senior managers and other internal teams to ensure the seamless delivery of services.
- Maintain accurate records and documentation related to client accounts and services.
- Handle general administrative tasks, including updating systems and preparing reports
- Strong customer service skills, with experience in a customer-facing role.
- Experience in sales, particularly in a paid-for service environment.
- Ability to manage and resolve invoicing queries efficiently.
- Excellent communication skills with the ability to liaise with senior managers.
- Strong organisational skills and attention to detail.
- Proficiency in using IT systems for record keeping and communication
- A fair and inclusive culture
- The chance to really make a difference to your local community and those around you
- Health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
- Ongoing support, and the opportunity to develop and progress in your career
- Opportunities to take part in fun activities such as fundraising and social events