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Client Administrator25k rising to 27kI am working with a smashing property management organisation who are busy and now require an additional person to join their client management team. If you have scheduling experience that would be great, but the company are willing to train a bright and dedicated individual!
You should have experience of receiving and resolving calls from customers and managing their expectations. This position is Monday to Friday 9-5pm and is on a hybrid working pattern of 3 days in the office and 2 from home. Role duties
- Taking incoming calls from clients and suppliers and responding within SLA agreed times
- Logging of new works orders with key suppliers
- Investigating and responding to e mails
- Managing reactive jobs and scheduling the correct sub-contractors
- Chasing down open jobs and quotes
- Managing your own set portfolio of clients The ideal candidate will have a construction or property management background- but if not, the company will train where required.
- You will have effective problem solving and interpersonal skills
- Strong attention to detail and superb forward planning and organisational skills
- Excellent telephone manner
- Able to keep calm under pressure
- Excellent written skills
- Strong Ms Office skills
- Experience of web-based management systems
- Is this a great opportunity for you? Apply today!
- Not quite what you’re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement.
- Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer.
- What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion.
- For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business.
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