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Aylesbury, Buckinghamshire
Customer contact centre information clerk
Contact Centre Customer Loyalty / Retentions Advisor x4

Contact Centre Customer Loyalty / Retentions Advisor x4

CCP

Posted 10 hours ago, valid for 6 days

Aylesbury, Buckinghamshire HP17 8YJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

CCP is recruiting 4 Contact Centre Customer Loyalty / Retentions Advisors for a client expanding due to strong business performance.
The role offers a salary range of £23,700 to £25,200 per annum and requires strong experience in a contact centre environment, particularly in sales, service, or retentions.
Positions are available on a full-time basis with flexible working options, including fully remote, hybrid, or fully office-based arrangements.
Advisors will support existing customers in renewing their insurance policies and must demonstrate a positive, proactive attitude and commitment to great service.
The start date for the role is November 25th, and applicants can expect a response to their application within 48 hours.

CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic brand as they look to recruit 4x Contact Centre Customer Loyalty / Retentions Advisors on a full-time basis starting on 25th November. The role can be fully remote (WFH), hybrid (one day per week in the office on a Wednesday) or fully office based, depending on your preference (and your location).Do you have strong experience working in a contact centre role, working in an inbound or outbound sales, service, or retentions capacity?This is an exciting opportunity for someone looking to further develop their career in sales, working for a great insurance brand who really look after, and develop their people. As a Contact Centre Customer Loyalty / Retentions Advisor, you will provide vital support to existing customers when they are looking to renew their annual insurance policy. To be suitable, you must be positive, pro-active, driven to succeed, and committed to deliver great service when speaking to customers.--Key DetailsRole: Contact Centre Customer Loyalty / Retentions Advisor (x4)Salary: £23,700 to £25,200 per annumHours: 9am to 6pm, Monday to FridayLogistics: Fully remote, Hybrid (WFH: 4 days, Office: 1 day), or fully office-basedOffice: Aylesbury, BuckinghamshireStart Date: Must be available to start on 25th November.--Contact DetailsRecruiter: Dan BryantTelephone:Email: This opportunity is being recruited for by CCP. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours.About CCPCCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.

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