770100595 – Education Destination Tracking OfficerAre you looking for the opportunity to develop a career in the Public Sector? We have several fantastic temporary positions available working with our client Buckinghamshire Council!OverviewOn behalf of Buckinghamshire Council, Pertemps Recruitment have an exciting opportunity for an Education Tracking Officer to join the Partnership & Information team in Aylesbury. Working alongside the CCIS Manager you will play an important role in tracking young people to establish if they are in learning, contacting those young people who did not have the offer of a place to learn in the summer, and establish which young people did not take up or sustain the places they were offeredTemporary – until March 2025Hours – 28 hours per week, Monday to FridayPay Rate – £17.61 per hourStart Date – ASAPWork Schedule – Mix of office and home workingLocation – Aylesbury basedAbout the roleAs an Education Destination Tracking Officer, you will have a number of responsibilities including, but not limited to the following:

Contact young people aged 16 to 18 or their parents to find out if they are in education, employment or training. Contacts involve telephone calls, emails, texts, letters and visits to home addresses.
Using a solution focused approach, answer queries from young people and parents.
Using your specialist knowledge of post 16 pathways in Buckinghamshire, offer signposting to young people who are not in education, employment or training.
Using your knowledge of Early Help services in Buckinghamshire you will offer signposting to support services for young people and families.
Conduct mail-merges to send emails, texts and letters to large groups of young people.
Update young people’s records on the Buckinghamshire CCIS database with the destination information collected.
Manage a caseload of young people

About youThe successful candidate(s) should have:

Experience within the education sector is essential
Knowledge of Post 16 pathways is essential
Knowledge of Early Help services in Buckinghamshire is desired
Must have admin, customer service & telephone experience

About us and our ClientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of each individual’s talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are – Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:

A fair and inclusive culture
The chance to really make a difference to your local community and those around you
Health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
Ongoing support, and the opportunity to develop and progress in your career
Opportunities to take part in fun activities such as fundraising and social events

Other informationWe are looking for someone able to start as soon as possible.Interviews will be held over Microsoft TeamsApply online now so we can review your application!If you require more information on the role, please call our Pertemps Aylesbury office and ask for the Buckinghamshire Council team.We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Education Destination Tracking Officer

Customer Service Representative

Customer Service Representative

Customer Service Representative