Customer Service Advisor

Sheridan Ward Recruitment Services

Posted a day ago, valid for 25 days

Aylesbury, Buckinghamshire HP17 8YJ, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The Customer Service Advisor position in Aylesbury offers a hybrid working model, allowing employees to work four days a week.
Candidates should have previous experience in a busy call center environment and be familiar with KPIs and high call volumes.
The role focuses on providing exceptional customer care and handling inquiries and complaints rather than selling a product.
The company is recognized for its award-winning customer service and values a positive customer experience.
The position includes a competitive salary, 25 days of annual leave plus bank holidays, and opportunities for paid overtime and team events.

Customer Service Advisor

Aylesbury

Hybrid working 4 days a week!!!

We are delighted to be working closely with an amazing company based in Aylesbury who are looking to expand their customer service team!

The role would be working in a busy team where customer care and customer experience is top priority!

Do you have previous experience in a busy call centre environment? Have you previously done lots of phone work? Do you have knowledge and experience with KPI, call waiting times, high call volume experience?

This role isn’t speaking about a product it is speaking about a service, they are best known for winning awards and looking after their customers! If this sounds like the role for you apply today to find out more!

Customer Service Advisor duties:

Answering incoming customer and claims calls
Carry out outbound calls to customers
Dealing with customers enquiries
Dealing with customers complaints

Customer Service Advisor benefits:

25 days annual leave plus bank holidays
Hybrid working
Paid overtime available
Team events

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