SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Sheridan Ward Recruitment Services
Posted a day ago, valid for 25 days
Location

Aylesbury, Buckinghamshire HP17 8YJ, England

Salary

£22,000 - £26,400 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Advisor position in Aylesbury offers a hybrid working model, allowing employees to work four days a week.
  • Candidates should have previous experience in a busy call center environment and be familiar with KPIs and high call volumes.
  • The role focuses on providing exceptional customer care and handling inquiries and complaints rather than selling a product.
  • The company is recognized for its award-winning customer service and values a positive customer experience.
  • The position includes a competitive salary, 25 days of annual leave plus bank holidays, and opportunities for paid overtime and team events.

Customer Service Advisor

Aylesbury

Hybrid working 4 days a week!!!

We are delighted to be working closely with an amazing company based in Aylesbury who are looking to expand their customer service team!

The role would be working in a busy team where customer care and customer experience is top priority!

Do you have previous experience in a busy call centre environment? Have you previously done lots of phone work? Do you have knowledge and experience with KPI, call waiting times, high call volume experience?

This role isn’t speaking about a product it is speaking about a service, they are best known for winning awards and looking after their customers! If this sounds like the role for you apply today to find out more!

Customer Service Advisor duties:

  • Answering incoming customer and claims calls
  • Carry out outbound calls to customers
  • Dealing with customers enquiries
  • Dealing with customers complaints

Customer Service Advisor benefits:

  • 25 days annual leave plus bank holidays
  • Hybrid working
  • Paid overtime available
  • Team events

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.