Customer Service Agent

Sheridan Ward Recruitment Services

Posted 20 days ago, valid for 6 days

Aylesbury, Buckinghamshire HP17 8YJ, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The position is for a Customer Service Agent in Aylesbury, offering hybrid working with only one day in the office per week.
Candidates should possess excellent communication skills and an empathetic approach, ideally with experience in an office-based environment.
The role involves handling inbound calls, providing support, and responding to customer queries.
The salary for this position is competitive, though specific figures are not mentioned in the listing.
The job also includes benefits such as 25 days of holiday plus bank holidays, enhanced maternity and paternity pay, and medical cover.

Customer Service Agent

HYBRID WORKING, 1 day in the office!

I am recruiting for a busy and growing business in Aylesbury. They are excited to onboard and train new team members. This is an office-based role, however you will only need to go into the office 1 day per week!!!

This role requires somebody to join with excellent communication skills as well as an empathetic approach when dealing with sensitive matters. You will be speaking to customers throughout your day on a variety of different topics – no two calls will be the exact same!

The ideal candidate will come from an office based environment and have bags of personality!

Duties for customer service agent :

Dealing with inbound calls and providing support
Requesting information from customers
Responding to customer queries
Reviewing paperwork

Benefits for customer service agent:

Hybrid working – 1 day in the office
25 days holiday plus BH
Enhanced maternity and paternity pay
Medical Cover

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