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We are supporting a company based in Haddenham who are recruiting for a Customer Service Advisor.
This is a full time, permanent opportunity paying up to £27,000 depending on experience. The hours are Monday to Thursday 8:30am - 5pm and Friday 8:30am - 1:30pm. Part time hours may be considered for the right person. This is a hybrid position, allowing you flexibility to work from home 1 day a week (following a successful probation).
Duties include:
- Processing customer orders
- Develop a rapport with customers and respond to enquiries in a timely manner
- Review stock against orders and highlight any issues
- Process returns on the system
- Provide quotes and arrange couriers
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Answer calls and greet visitors on arrival
Candidate requirements:
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Experience working in a busy customer-facing office within the Manufactuing industry or similar
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Commitment and desire to provide exceptional levels of customer service
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Good communication and interpersonal skills - confident on the phone
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Computer literacy - proficiency in MS Office (Outlook, Word & Excel)
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Previous experience of using an ERP or stock management system would be preferred but not essential
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Ability to work with and prioritise multiple tasks
In return for your hard work you will be offered 25 days annual leave plus bank holidays, annual leave entitlement to be booked by the hour, extra days rewarded for service, additional employer pension contributions, death in service cover, 24/7 Employee Assistance Programme, Free tea, coffee and fruit, plus free parking onsite with EV charging facilities.
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
