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Claims Manager

Adecco
Posted 8 hours ago, valid for a month
Location

Aylesbury, Buckinghamshire HP17 8YJ, England

Salary

£33,000 - £40,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Claims Manager position in Aylesbury is a full-time, permanent role with a salary range of £33,000 to £40,000 per annum, depending on experience.
  • The successful candidate will oversee a team of claims technicians, implement strategies to minimize financial leakage, and ensure customer needs are effectively met.
  • Essential qualifications include proven performance management experience, solid operational experience in the insurance sector, and a CII Certificate in Insurance.
  • Strong leadership skills, excellent communication abilities, and a proactive approach are crucial for this role.
  • Candidates are encouraged to apply if they are looking to join a growing company with ambitious future plans, as Adecco promotes an inclusive recruitment process.

Job Title: Claims Manager

Location: Aylesbury

Contract Details: Full time, Permanent

Salary: £33,000 - £40,000 per annum, depending on experience

About Our Client:Our client is a leading organisation in the property claims sector, renowned for delivering integrated, seamless services that enhance the customer journey. With a strong trading history, they have built a reputation for innovative and highly efficient solutions that save time and money for insurers. Their commitment to customer satisfaction ensures high retention rates and exceptional service delivery.

Responsibilities:

  • Oversee the day-to-day operations of a team of claims technicians, ensuring optimal performance
  • Implement strategies to reduce financial leakage on claims
  • Understand and prioritise workload based on Work In Progress (WIP) demands
  • Ensure that customer needs and requirements are met effectively
  • Manage capacity planning and workflow within the Control Centre
  • Regularly review and enhance current working practises for best outcomes
  • Lead change initiatives in line with organisational objectives
  • Conduct performance reviews and provide constructive feedback to team members
  • Deliver training and coaching to enhance team capabilities
  • Collaborate with other departments to ensure seamless service delivery
  • Address low-level complaints and support the resolution of customer issues

Essential:

  • Proven performance management experience
  • Solid operational experience within the insurance sector
  • Strong relationship-building skills
  • CII Certificate in Insurance qualification
  • Excellent communication skills with a positive, proactive approach
  • Strong analytical skills and attention to details
  • Experience in a leadership role within claims management

How to apply:If you would like to work for a growing company with ambitious plans for the future - please apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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