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We are supporting a company based in Aylesbury with recruiting for a Claims Manager on a permanent basis. The salary is paying between £33k-£40k per annum (DOE) and the hours are Monday to Friday, 9am-5:30pm with an hour for lunch. This is an office-based position and due to the distance, you must be local to the office in Aylesbury.
Duties will include:
- Managing a team of Claims Technicians and supporting them with daily tasks
- Carrying out 1-2-1 meetings on staff performance and providing feedback
- Providing training and coaching for a team of Claims Technicians
- Dealing with customer claim queries via email and telephone regarding requirements and resolving complaints in a professional manner
- Reviewing current working practices and ensuring company policies and procedures are followed to deliver best practice for staff
- Day-to-day management of the Control Centre to ensure it runs smoothly
- Liaising with Control Centre staff to ensure key objectives are actioned and ensuring SLA's are delivered
This role will offer benefits including 22 days annual leave which increases by 1 day for every full year up to a max of 25 days, bonus scheme, and more!
To be successful for this role, you must have strong performance management and operational experience, as well as excellent communication skills and attention to detail with a CII Certificate in Insurance. If you enjoy managing a team and building relationships, then click apply now to hear more!
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
