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IT Support Technician

Circle Recruitment
Posted 18 days ago, valid for a month
Location

Aylesbury, Buckinghamshire HP17 8YJ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an IT Support Analyst in Aylesbury with a salary range of £32K-£36K depending on experience.
  • Candidates should have strong knowledge of Windows Server, Office 365, and networking protocols, along with previous experience in a Managed Service Provider (MSP) environment preferred.
  • The role involves providing remote support to a client base of 30 SMEs, troubleshooting technical issues, and offering proactive user advice.
  • Additional benefits include 28 days of annual leave, a company pension, a bonus scheme equivalent to one month's salary, and in-house training opportunities.
  • Applicants are required to have a full UK driver's license and should apply to Gianluca at Circle Recruitment if they meet the qualifications.

IT Support Analyst - Aylesbury - MSP - £32K-£36K

Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced IT environment?

An IT Support Analyst with strong working knowledge of Windows Server, Office 365, good networking knowledge and ideally previous MSP experience is required to join a close-knit MSP based in Aylesbury.

Here you'll gain exposure to supporting their growing clients base of 30 SMEs providing remote support, with some elements of field work when required.

Key Skills required:

  • Windows Server 22/19/16 experience, Windows OS 11-10 support
  • Office 365 administration and support, both hybrid on on-prem environements
  • Active Directory
  • Group Policy (DNS/DHCP)
  • Good knowledge of networking protocols (TCP/IP), with troubleshooting of wired and wireless networks
  • Hardware and software troubleshooting
  • Configuring and setting up routers, e.g. Draytek, Cisco
  • Previous MSP experience is preferred
  • Full UK Drivers licence

As the IT Support Analyst, you will be responsible for resolving technical queries, troubleshooting and diagnosing user issues, liaising with vendors, and offering proactive advice to users. You will also be expected to provide technical support to all internal departments and answer any related triages.

With this opportunity, you will achieve:

  • Starting salary £32K-£36K (DOE)
  • 28 days annual leave inclusive of Bank Holidays
  • Company pension and contributions
  • Company bonus scheme of 1 month salary
  • Business mileage where applicable - 45p/mile
  • In-house training days to expand technical knowledge
  • Plus much more

If you think you have the skills and experience to be a successful IT Support Analyst then this could be the perfect opportunity for you. Apply now to Gianluca @ circlrecruitment (dot) com to join our client's dynamic and friendly team.

IT Support Analyst, Service Desk, IT Infrastructure, Windows Server, Microsoft, Office 365, MSP, Aylesbury, Buckinghamshire, Amersham, Chesham, Leighton Buzzard, Luton, Milton Keynes

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.