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An exciting opportunity has arisen for an Office Administrator to join a leading technical plastics manufacturer based in Aylesbury. This company has a rich history dating back to 1936 and is a global leader in optical and plastics solutions. With manufacturing sites in the UK, USA, China, India, and the Czech Republic, the company specialises in designing and producing custom optics, modules, and systems for a wide range of industries.
The successful Office Administrator based in Aylesbury will play a key role in supporting the daily operations of the business. This role involves administrative duties, customer support, and ERP system management to ensure smooth operations across sales, purchasing, and stock management. The ideal candidate will be highly organised, detail-oriented, and comfortable working in a fast-paced environment.
Key Responsibilities:
- Provide excellent customer care and support.
- Process customer returns and credits.
- Enter and manage orders using the company's ERP system.
- Send order acknowledgments, provide tracking details, and address customer stock queries.
- Handle incoming calls, responding to technical, pricing, and stock inquiries.
- Collaborate closely with the Warehouse and Production teams, offering active support when required.
- Monitor and maintain KPI reports for sales and stock management.
- Maintain and organize office files, both physical and digital.
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Skills and Experience:
- Strong customer service and interpersonal skills.
- Proficiency in Office 365 and the ability to learn the company's ERP system.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritise work effectively.
Apply Now if you are interested in the Office Administrator position based in Aylesbury, Buckinghamshire, apply now by sending your CV and cover letter to or contact us on / .
