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Your new companyAn award-winning service business based in High Wycombe have a fantastic opportunity to join their company as a Full-Time Business Support Co-ordinator.Your new roleAs the Business Support Coordinator, you will be responsible for:
- Entering sales enquiries using CRM
- General sales administration tasks.
- Arranging site visits for team to survey work
- Follow up on all sales quotes, logging progress in CRM
- Data Entry and population of CRM with new clients, contacts, and sites
- Create new jobs and PPM contracts within our CRM software
- Book in and organise jobs via our CRM software, including support for our engineers regarding any issues that may arise.
- Populate preferred supplier list and ensure all subcontractors are compliant
- Finance administration tasks i.e. sending invoices, payment reminders.
- HR administration tasks for the operations team i.e. ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
- Helpdesk email managed and escalated accordingly to the right department.
- Create company social media posts including staff updates and birthdays
- Create and send marketing emails to customer base.
- General office duties including answering the telephone, customer service and cover for staff holidays
- Any project work as required to support the senior management team
- Assist with managing trade water sales and administration
- Fleet Management Support
- Health and Safety Support
What you'll need to succeedIn order to be successful in applying for the position of Business Support Coordinator, you will have:
- Previous experience within a busy multitasked business administration role covering office management, operations support, HR administration, sales support, and finance support
- Previous experience with any CRM Software- Workpal, Big Change, Connect Teams, Sales Force
- Confident, ambitious, self-starter and commercially aware
- Ability to work independently and take full ownership of work
- Advanced IT skills required, including Microsoft 365 and CRM software
- Excellent communication skills, both written and verbal
- Meticulous attention to detail
- Provide exceptional customer service
- The ability to multitask and work under pressure
- A team player who is happy to take on new tasks as required
Working hours are 40 hours a week / Monday - Friday 8:30-5pm with 30 minutes for lunch. What you'll get in return
- Established, multi-award-winning and growing company
- Established and exciting high-growth business with big ambitions
- Permanent position with the opportunity to progress as company grows
- 28 days holiday allowance (including Bank Holidays)
- Immediate start
- Salary negotiable, based on experience
- Auto Enrolment Pension scheme
- Friendly working team with quarterly team-building and social events
- Discretionary company bonus scheme following 6-months' service
- Enhanced holiday allowance after 3 years' service
- Birthday as holiday after 2 years' service.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
