- Updating the in-house database
- Creating new Project Job Files using Microsoft Excel
- Ensuring orders are processed in a timely manner
- Raising invoices to customers and placing orders with suppliers
- Overviewing projects all the way through to deliveries
- Keeping track of progress on all projects and reporting to Directors on a weekly basis
- Answering incoming calls and re-directing within the office
- Assisting with sales/spare enquires to ensure follow-up is complete
- Liaising with finance to assist with accounts
- Managing Service Contracts, engineers' diaries and service sheets
- Booking services when due
- Arranging transport and dealing with customs clearance
- Follow up on any customer or supplier inquiries
- To confidently use Microsoft Office (Outlook, Word, Excel)
- Experience in using Sage Accounts & Sales Force
- Great attention to detail