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Customer Service Advisor

Reed
Posted a day ago, valid for 6 days
Location

Aylesford, Kent ME207BB, England

Salary

£11.44 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A retailer is seeking multiple customer service advisors to handle increased online orders during the Black Friday and Christmas period.
  • The role involves processing orders, managing live chat and social media interactions, and addressing customer returns and order issues.
  • Candidates must possess strong typing skills, good grammar, customer service experience, and basic IT knowledge.
  • The position offers a salary of £11.44 per hour and includes benefits such as free parking and breakfast.
  • This is a temporary role available from November to December.

I am partnered with a retailer who is seeking to find multiple customer service advisors to facilitate their huge spike in end of year online orders.  

This company thrives through black Friday and the Christmas period. They are actively recruiting to find some high-quality customer service advisors to help process all the orders and deal with customer needs!

Day-to-day roles for the Customer Service Advisor:

  • Taking and processing orders submitted by customers
  • Responding and dealing with the live chat and the social media platforms
  • Dealing with customer returns and any order issues for customers

Required skills and qualifications for the Customer Service Advisor:

  • A good capability of typing out responses and dealing with incoming orders
  • Responding to customers with good grammar and spelling within your online interactions
  • Candidates must have good customer service and social media experience
  • A basic understanding of computers/IT, being able to type efficiently

Benefits and additional information for the Customer Service Advisor:

  • Salary £11.44 per hour
  • Free Parking
  • Free Breakfast
  • Great Benefits for Employees
  • Temporary basis through Nov-Dec

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.