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We are seeking a Front Office Duty Manager to ensure guests have an unforgettable experience. Join a stunning venue in South Ayrshire in this full-time, on-site role. If you're ready to take your career to the next level with a company that values inclusivity, growth, and teamwork, apply today.
Due to the location of this venue, staff accommodation can be provded if required.
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What you will get in your new role
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Excellent salary of £30,900 per annum
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Free meals on shift
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Internal/company discounts
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Free leisure/gym membership
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Staff accommodation
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Staff canteen
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Gratuities
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Responsibilities in your new role as Front Office Duty Manager
As the Front Office Duty Manager, you will act as Manager on Duty, addressing guest complaints and security issues as they arise. Your primary focus will be on maintaining brand standards and ensuring all front-of-house services operate with utmost efficiency. Engage with guests, both regulars and VIPs alike, and work closely with all departments to manage incoming groups. You will coordinate the daily activities of the Front of House team, handle billing inquiries, maintain your own cash float, and play a key role in training and developing staff members.
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Your personality, experience and qualifications
We're looking for a candidate with excellent written and spoken communication skills. Previous experience in a 5* Front Office environment is desired, alongside essential supervisory experience. Familiarity with Opera or similar property management software is a plus. If you’re passionate about leading a team to deliver outstanding service, this role is for you.
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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