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- Manage existing customer accounts and always deliver exceptional customer care.
- Independently onboard and build your own new customer base of accounts.
- Identify new prospects which could partner with an external agency, via telemarketing, emails, LinkedIn or other digital channels.
- Search for suitable organisations and identify the key stakeholders to reach out to.
- Follow up on leads produced by the Marketing department.
- Qualify the prospects by their current processes, needs, challenges and identify outcomes for partnering with the business.
- Align the prospects requirements with the business’s portfolio of demand services.
- Create, build and nurture your own funnel of leads, with the view of continuing to nurture these leads through to a meeting.
- Host face-to-face/online meetings, reviews and conference calls.
- Be able to attend customer events/exhibitions.
- Willingness to travel to customer meetings, events and exhibitions when required.
- Previous experience in an office-based customer service/sales environment.
- Previous experience within telesales/telemarketing, prospecting new customers.
- Worked to and achieved KPI targets.
- High level of motivation and determination.
- Excellent written and communication skills, both internally and externally.
- Ability to interact with a wide variety of people and highly communicable.
- Computer literate.
- Customer service skills.
- Hybrid working after probation.
- Monday to Thursday, 8:30am-17:30pm, Friday 8:30am-12:30pm.
- Salary increases to £28,000 basic (£36,000 OTE) after successful probation period.
- 20 days annual leave, plus bank holidays.
- Targeted structured bonuses.
- Uncapped commission.
- Quarterly incentives.
- Company pension.
- Christmas closure.
