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We are looking for an experienced Credit Controller to manage the on-going credit profiles of the UK businesses, tackling aged debt and supporting customers in making timely, accurate payments. You will be working in a small team, including a credit manager, where everyone is a responsible for their ledgers and administration. This position will be on a 12-month fixed term contract basis to cover a maternity leave, it will be full time hours and office based in Banbury (Monday to Friday).
As Credit Controller, you will be responsible for:
- Managing ledgers
- Chasing overdue via phone, email and fax to ensure invoices paid to terms
- Maintaining collections notes and promises of payment
- Recording and distributing disputed billings to responsible parties in order to ensure prompt resolution
- Building internal/external customer relationships to ensure "best in class" quality of service
- Negotiating payment schedules and terms of payment with Customers in order to allow for continued shipment of products while eliminating the past due balance
- Negotiating and agreeing offsets with Customers, where appropriate
- Ensuring incoming calls are managed effectively
- Managing unallocated cash
- Capturing and maintaining accounts payable contact data
- Ensuring bad-debt accounts are communicated to management in order to ensure timely write off's or transfer to third party agencies, in accordance with policy
As Credit Controller, you must be/have:
- Credit management experience
- Ledger housekeeping
- Experience with portals and systems, preferred, not essential
- SAP preferred, not essential
- Good IT skills
- Confident in negotiating terms and settlements with customers
- Customer centric approach
What's in it for me?
The salary is competitive and DOE. There are endless other benefits too, such as pension, life assurance, childcare vouchers, eye care vouchers, cycle scheme, employee introduction scheme, discounts with local companies and more! The position will be working 8.30am -4.30pm Monday to Friday, it is full time and a fixed term contract for 12 months. There's free parking too!
